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Testimonials
What Some Of Our Clients Say...
"Hi Laura, I just wanted to send a quick email to wish you a Merry Christmas and to thank you for all of your hard work over the last few years. Yourself and your team do an amazing job and it makes our lives so much easier as landlords (particularly when we have been living so far away). We have another property closer to the city that we have had quite a few dramas with and yet we have never had any problems at all dealing with you and your staff. Any minor issues are always dealt with efficiently and professionally and we thank you for that. We hope that you have a very enjoyable Christmas and a well deserved break. Thanks again for all that you do, please pass our appreciation and well wishes on to everyone in the office. We look forward to another year."
E & M Hall
Stafford Heights
December 2011
"Dear Laura and Solutions Property Team; How can I say goodbye to someone who impressed me from the first moment we met and took the time to explain everything so clearly? Laura you came into my home and approached everything with such impressive professionalism and inspired me from the start. Your honesty and professionalism was outstanding at all times and always with such a sense of humour that made me feel at ease with your entire team at Solution Property. I wouldn't hesitate to recommend your wonderful and friendly company to anyone at any time. Thank you for helping me from day one (as I knew nothing of rental properties or tenants). You shared your knowledge and kept your incredible sense of humour throughout some interesting moments with the tenants. We wish you all at Solutions Property, a wonderful Christmas and a very fruitful New Year!"
M Gartner & I Sanderson
Ferny Grove, QLD
December 2011
"Dear Cliff,
Thanks for your service, the sale of our investment property has been a pleasurable experience due to your hard work and persistence. I will recommend you to any one that is in need of a Real estate Agent or Property Manager."
B & A Tarbotton
Busselton, WA
November 2011
"We would like to take this opportunity to express our appreciation to you and the staff at Solutions Property as to the effective management of our property in North Lakes. We contacted Solutions Property for help with our investment property after our previous managers had it untenanted for 6 weeks, with limited interest from potential tenants. Following our engagement with Solutions Property and advice from staff who had active experience in the area, we had a signed tenancy agreement in place after a week - an extremely fast and beneficial result! Thank you Solutions Property, once again, for this prompt and professional service."
S & F Loftus
Civic Square ACT
September 2011
"In response to our cry for help Laura & her team promptly responded & didn't they respond above & beyond. After no success in nearly a month of trying to let our property by our previous property managers Laura & her team managed the seemingly impossible in less than a week! Great tenants & professional friendly property managers equals peace of mind. We would highly recommend Laura & her team if you want security & peace of mind."
S & F Moran
Engadine NSW
September 2011
"I recently purchased a house from Solutions Property and Cliff Fleming was the property agent.
I just wanted to send an e-mail commending Cliff for his work on the sale. This is not the first house I have purchased and was not the first time I have had dealings with property agents. Cliff was both professional and hard working and after dealing with him I was refreshed about his honesty compared to some of the property agents that I have dealt with. This house is somewhere that I hope to stay for a long time but if I ever have any requirement for a property agent your company will be the first I call due to the work of Cliff. Please make sure to thank Cliff for his work from myself. Cheers"
L French
Deception Bay
August 2011
"Hi Laura, I would like to thank you for the fantastic service your business has provided us with over the last couple of years. Your whole team has been exceptionally professional. Norma has been a pleasure to deal with and is always on the ball. More recently my interactions with Cliff have shown the continued high standard in which Solutions conducts itself. Thanks again and anyone that needs the use of a Real Estate service I will be sure to highly recommend you."
J Page
Currumbin Waters
July 2011
"Hi Laura,
I received an email yesterday from another property management agency which made me think it was time I wrote to you. Coming from a marketing background, I can tell you the email was very, very effectively written, which is why I think it's a tribute to you and your team that I deleted it without thinking any more about it. Basically, while the email was offering lots of nice inducements for me to change agents, there was not one thing they were offering which tempted me to switch. You and your team do an outstanding job for me, and have done so since my first troubled attempts to get into the rental property market. I really appreciate the communication, follow-through and professionalism which are the hallmarks of your agency, and which fill me with confidence as a landlord. I wish I could clone your service ethic for the agents of my other properties. Thank you and best wishes to you and your team."
K Brinkley
Mt Gravatt East
July 2011
"Overall I could honestly say that I have had more feedback and information within 5 weeks than I had for the year I was with my former managing agent. An excellent service that I would recommend to any prospective landlord."
C Emms
Ormeau
June 2011
"Solutions Property Management really helped me out of a position that nobody else would. Thank you very much to Laura and her great team!"
E Hope
Beaconsfield, QLD
June 2011
"We find Solutions Property Management excellent. They notify us straight away of any problems with our property and act immediately to fix it."
H Sterling
Caravan somewhere in Australia
May 2011
"Following a very disheartening introduction to the world of property management elsewhere, it is very assuring to now be dealing with true professionals."
A Woolley
Lawnton, QLD
May 2011
"Solutions Property Management should be extremely proud of the business they have. The service is A1, staff are friendly and helpful and we couldn't have asked for a better service. Definitely will recommend to others. Keep up the great work."
P & M LeRoy
Waroona, WA
Jan 2011
"Laura and her team have, from our first meeting, acted professionally and have provided excellent service including excellent communication and feedback."
R Woolford
Maryland, NSW
Jan 2011
"We couldn't believe how fast and efficient your office is. The service is fantastic and the communication is great! I'm glad that we changed property managers."
A & D Clark
Regents Park, Qld
Dec 2010
"The service we have received from Solutions is unmatched. The team are extremely professional and across everything - very happy to date."
S Brushett
South Maclean, QLD
Dec 2010
"Solutions Property Management was recommended to us by friends and they have lived up to all our expectations."
A Slater
Mission Beach, Qld
Nov 2010
"An outstanding approach to Property Management. Your service far exceeds the other agents we have used."
J Ellis
Emerald, Qld
Oct 2010
"Very happy with the service you provided. I really appreciated being kept in the loop throughout the entire letting process."
B & S Te Hiwi
Mackay, QLD
Aug 2010
"The Solutions Property Management team, lead by Laura, are extremely efficient in all aspects of their service. They are particularly pedantic about how the tenants maintain the property."
J Zaccheo
Canterbury, NSW
July 2010
"Such a professional team! Made being a first time landlord a breeze!"
S Phelps
Kallangur, Qld
July 2010
"Every step of the process was really well communicated from initial contact right through the whole letting process. I have now handed another of my properties over to Solutions Property Management as a result."
W Spriggs
Redland Bay, Qld
"Excellent and efficient advertising of the property. Great communication of progress regarding letting."
P Bilic
Silkwood, Qld
"I was grateful for the professional attitude shown by the Solutions team overall. Communication was regular and professional, which gave me peace of mind from the first day onwards."
M Gartner
Ferny Grove, QLD
"Having had two previous experiences with other property management through real estate offices, I was pleasantly surprised with the efficiency and professionalism at Solutions Property Management."
G Cooper
Boondall Qld
"Solutions Property Management has provided a very professional and courteous service. Always efficient and very pleasant. Lovely to deal with."
C Goodwin
Pacific Fair, Qld
"From first contact up to new tenants in the house, everything was handled smoothly and efficiently."
W McQueen
Rangeville QLD
"A very professional, expedient and personalized management service - I feel very fortunate for having found "Solutions Property Management"
M Bindley
Sunrise Beach, Qld
"We have been very happy with the friendly and informative service we have received from all the staff."
L Golinski
Caboolture, QLD
"Solutions Property Management is responsive to all concerns. I feel that my property has been left in good hands."
W. James
Westbrook, QLD
"I am impressed with the professionalism shown by your team. Well Done."
Dr S Mishra
Kallangur, QLD
"Passionate & professional about Property Management - Ideal Solution for your investment property!"
A Zaccheo
Haberfield NSW
"Make the phone call, sign the papers, then sit back and enjoy the ride while everything is taken care of for you. Hassle-free, just what you want from your investment."
S Mulder
Mackay, QLD
"Laura and the staff provided not only a professional service but what felt like a personal service as well. Laura's after-hours service calls was a reassurance that we had picked the right group to manage our property. You are kept up to date with any changes that may occur, and place you at ease.
I thoroughly recommend Solutions Property Management."
J King
Banks, ACT
"Nothing is too much trouble for Laura and her team. Very professional and pleasant to deal with."
M White & P Cargill
Mackay, Qld
"Laura and her team provided me with outstanding advice and support throughout what turned out to be a very difficult introduction to property investment. Her patience, perseverance and commitment to service was really appreciated. I never felt like I was 'on my own' through this learning curve and I could not recommend Solutions Property Management more."
K Brinkley
Mt Gravatt East, Qld
"My experience with Laura and Solutions Property Management has been first class. They made a potentially difficult and stressful transition of Managing Agents very easy and professional."
A Dickson
Bracken Ridge, QLD
"Since taking on the management of my investment property I have found communication, follow-up & feedback excellent. Extremely pleased to be a client of Solutions Property Management & happy to recommend their service to family & friends."
E & P Armstrong
Ormiston, QLD
"Service to date has been excellent and very professional. I would, and have, recommend them to anyone."
C Leggett
Wallsend, NSW
"A very well organised and presented company and a pleasure to do business with."
J. Harman
Andergrove Qld
"This is our first investment property and we were a little nervous. However the service and advice received from Laura and her team has been first rate and has eased any concerns we had."
W Taylor
Blacks Beach, QLD
"Very happy with the excellent level of service. Staff always helpful and willing to go 'the extra mile'. Thanks."
J Gorman
Holder, ACT
"So far we have found everyone who works at Solutions Property Management to be very friendly and helpful with all of our enquiries, and prompt to respond to our needs."
M & K Smit
Jimboomba, QLD
"We would recommend Laura and her team at Solutions Property management as they are extremely efficient, courteous and on the ball.
We now have three properties managed by them; their advertising, tenant selection, property inspections etc was spot on."
S & G Townsend
Kallangur
"This is our first investment property and would certainly engage Solutions Property Management to manage additional properties. Very professional outfit and very approachable and diligent staff.
If your service continues along the same road as it has to date, we will both enjoy a smooth and hassle-free relationship. You obviously select your staff with a purpose in mind - "Excellence" - and you have that."
A. Mirabella
Maudsland, Qld
"Laura,
We just wanted to thank you for the great service you have provided; you and your team have always gone above and beyond.
As property investors over 4000km away from our investment properties, we always feel informed and confident that you are looking after our best interests. You have really made this process quick, easy and trouble free. Exactly what we want from a property management team.
We have recommended your service to other investors, and we are looking forward to a long relationship with you and your company."
K & M Hoosen
Dianella WA
"In 2007, my husband and I purchased two investment properties in the Caboolture area. Because we reside in Brisbane, we needed a Property Manager. After researching and considering six Property Managers, we had a great meeting with Laura who at the time was working for a Real Estate (franchise). When Laura decided to branch out to her own business, we were very keen to follow her as we were so impressed with how she managed everything to do with our two properties with such expertise.
The decision to follow Laura has been the best decision we made. Laura, despite being the Managing Director doesn't sit back, she is very hands-on. Her knowledge of the industry and her ability to answer our (sometimes vague) questions has been much appreciated.
While recently away on a trip overseas, we had a break-in at one of our properties (in between tenants) and Laura, David (Laura's husband & Director) and the team couldn't have been more helpful. David even went out and checked the property with the police during the early hours of the morning when it happened.
The Solutions team have our trust 100% in looking after our investment properties.
We would recommend Solutions whole heartedly and would advise potential clients of a few of Solutions many outstanding features, which are their professionalism, their communication and Solutions have that personal touch (you aren't treated as a number)."
M & K Tanner
Closeburn, Qld
"Laura has provided excellent service and advice for about 2 years before I gave her the management. Laura fulfils my main professional criteria - 'Treat all matters relating to the management of my property as if it was your own.' Professional and flawless service."
P Cross
Sutherland NSW
"Overall I am extremely happy with the service provided by the team. Very prompt & efficient. I would definitely recommend Solutions to others."
L Malam
Miranda NSW
"Laura and the team have done a great job with our properties and I have no hesitation in recommending them to prospective clients."
M & D Connolly
Redland Bay QLD
"I write this letter to express to you my gratitude in your professional approach and sincere thanks in all your time and understanding during the transition from our previous incompetent agent to yourself.
Your level of service is outstanding and a welcome change in this world of people who really don't care or even understand the principle behind a successful business, which is quite simply, to give the best service as you would expect to receive yourself, at which you excel.
I will highly recommend your services to any person interested in having their investment property managed with the utmost care and enthusiasm displayed by you and your team.
I personally look forward to a long and stress free business relationship with you."
D Spratt
Burleigh Waters, Qld
"After several months of failing to find tenants through an alternative agency, I called Solutions Property Management for some advice. I was immediately impressed with Laura's professional and innovative approach to property management. The team at Solutions have an excellent knowledge of the Caboolture and its surrounding area and are dedicated to finding the right tenants for each and every property. Within less than two weeks, they had secured three wonderful applications for us to choose from. We now have wonderful tenants and it is reassuring to know that, despite living a long distance away, our property will be managed by a team that is dedicated to providing its clients with the best service possible.
We would like to thank the team at Solutions Property Management for their efforts in securing tenants for us."
M & A O'Toole
Weetangera, ACT
"Whoever came up with the business name of Solutions, should win an Oscar, because this company will bend over backwards to solve all your questions. Very much a pleasure to deal with."
R & D McMullen
Sarina, QLD
"This is our first rental property and finding a trustworthy, efficient and good service is hard to find but I can say that I found it in Laura Valenti at Solutions Property Management.
Laura was very quick at organising all aspects when it came to my property at Caboolture. Dealing with the inspections and finding me a prospective tenant she always kept in touch with me and is always professional.
Thank you very much for all your help."
Henk and Dianna
Elanora, QLD
My husband and I purchased our first investment property in Morayfield in 2007. When it was time to find a property manager, Laura Valenti was recommended to us.
I rang Laura and I was immediately struck by how helpful she and her team were, compared to others that I had rung.
Laura was absolutely fantastic in answering every question we had regarding property management and being our first investment property we had a lot of questions! Nothing was too much trouble. Laura has kept in touch with us every step of the way and in a very short time frame she found some great tenants that she felt were perfect for our property, and they have been.
The advice Laura has given us has been invaluable and we can honestly say we are totally relaxed knowing that our property, which is a huge investment for us, is in such professional hands.
We have absolutely no hesitations in recommending Solutions Property management to anybody and we will certainly remain with them for a long time to come.
P & S Sherman
Stafford Heights QLD
Dear Laura, I want to let you know that both my husband and I were extremely satisfied with your service, helpfulness and nothing was ever too much trouble.
We would be more than happy to recommend your services to anyone, and should we need a property manager again we will definitely be using Solutions.
D & K Eaton
Bellmere QLD |
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