KEEP CALM AND GET ORGANISED!
Moving out of your property can be a very stressful time. According to the law, you are required to leave a rental property in the same state you moved in – minus ‘fair wear and tear’. (For clarification on the definition of ‘fair wear and tear’ please search our FAQ page.)
Therefore there will be lots of cleaning, and perhaps some minor repairs to be done before handing the property back to us. We can recommend good contractors who charge very reasonable rates to take the stress out of all these tasks.
Once you hand in your keys with your Exit Condition Report, your Property Manager will inspect the property. If everything looks good, your rent is paid up to date and there are no other invoices owing, we arrange for your bond to be refunded in full to you.
We Want You to Get Your Bond Back!
If the property is not up to standard, we will allow 24 hours for you to return to rectify the cleaning or repairs. Please note that you will NOT be permitted to keep the keys overnight as this may compromise the landlord’s insurance. If you need more time to complete the rectification, we can extend your lease which means that further rent will be payable.
If you are unable to rectify the necessary repairs or cleaning, we will arrange for our contractors to attend and take the cost out of the rental bond.
The important thing to remember is that your Property Manager is obligated to ensure the property is clean and ready for new tenants to move in, with as little vacancy time as possible. It is therefore vital to work with your Property Manager so that you can receive your bond refund quickly.
The following guide contains very useful information to assist you get your bond back – quickly and without fuss…. Just what every tenant wants!
See below for handy guides and information: