Domestic + Family Violence in Rental Properties

Solutions Property Management is committed to assisting DFV victims in rental properties receive the correct support both emotionally and legally through safe and secure housing.


Why is this a priority?

Two Australians die from DFV every week. In many cases, the deaths occur when the victim is trying to flee the violence and take shelter elsewhere.

In 2016, the Qld Government began a 10-year program to end DFV, working with various community groups. A large part of the strategy is increasing community awareness.

How can we help?

Property managers are in the unique position of visiting tenants’ homes and are often privy to incidents that occur behind closed doors. Changes in behaviour such as erratic rent payments or sudden lack of communication can indicate that something may be wrong.

This is the time when we, as community members, should take the step and ask the question ‘Are You OK?’.

Tenancy Law Review – Our Responsibilities

On a professional level, agents are tasked to assist DFV victims to change the conditions of their tenancies. In 2020, a review of tenancy laws has added to protections towards DFV victims which are outlined below:

  • DFV victims are permitted to end leases early, or leave without penalty – with as little as seven days’ notice.
  • Restrictions apply to agents/owners for pursuing DFV victims for rent debt or damage to premises caused by the DFV perpetrator.
  • Agents and owners are bound by strict privacy and confidentiality rules.
  • Agents are restricted from listing a DFV victim on tenancy databases.
  • DFV victims are permitted to arrange certain safety modifications to a rental property without seeking permission from the owner/agent.

Many of these temporary provisions are up for review on April 3oth 2021, but it is our hope that they will become permanent legislation.


Ending DFV and other abuse is a community responsibility.

Let’s stand up and say ‘Not Now, Not Ever, Together.’

Queensland Government Domestic & Family Violence Prevention Strategy


REIQ & Q Shelter – Resources for Agents & Property Owners

The REIQ and Q Shelter has joined forces to develop a ‘DFV Toolkit’ which outlines strategies for tenancies and provides resources on how to obtain assistance.

Click here for the DFV Toolkit

NOTE – See the last page for the 2020 COVID Emergency Response Legislation, which supersedes some tenancy laws regarding DFV victims and stands until 30th April 2021.


Letter to Real Estate Agents

Commissioned by the Queensland State DFV Prevention Council and Co-signed by our Managing Director Laura Valenti and Tenants Queensland CEO Penny Carr, this was sent to agents across the Moreton Bay Region as part of a local council DFV awareness program.

DFV Notice Ending Tenancy

This is the form that tenants experiencing DFV should use to end their tenancy


DFV Report

This report should be filled out and supplied along with the above Notice Ending Tenancy to provide the evidence needed to ensure a smooth process to ending the tenancy.

There are many community groups that can use your assistance – and not just financially.

Just like property managers, you may have the opportunity in your line of work to make a real difference in peoples’ lives.

Hairdressers with Hearts

The brainchild of Sonia Colvin, a hairdresser in Bribie Island, this not for profit organisation takes a proactive approach against domestic violence and elder abuse by harnessing the intimate and trusted relationship between Australia’s 55,000+ hairdressers and their clients.

They believe that by empowering hairdressers with the correct resources and appropriate training they can make a difference in the lives of many Australians – even save lives.

Australia’s CEO Challenge

Their vision is to create a world without domestic and family violence through the workplace.

Partnering with Australian businesses since 2001, their proven Workplace Prevention Program empowers businesses to be part of the solution. They help develop workplace policy and educate managers and staff to recognise the signs and respond appropriately.

White Ribbon Australia

White Ribbon Australia is a part of a global social movement working to eliminate gendered violence. They strive for an Australian society where all women and children are safe.

White Ribbon is the world’s largest movement engaging men and boys to end men’s violence against women and girls, promote gender equality and create new opportunities for men to build positive, healthy and respectful relationships.

Zonta International

For more than 100 years, Zonta International has contributed to help achieve a world free of violence against women and girls through service and advocacy.

Zonta believes in making the world a better place by empowering women, in a supportive community of like-minded professionals from diverse countries and cultures.

Frequently Asked Questions

[ultimate-faqs include_category=’domestic-family-violence’ exclude_category=’hiring-a-managing-agent, marketing, starting-a-tenancy, lease-agreement, rental-bond, during-a-tenancy, rent, inspections_entry, maintenance, selling-a-tenanted-property, ending-a-tenancy, ending-a-management-agreement, covid-19 ]

DFV News Articles

Agent for Change

By Covid 19, DFV, newsNo Comments

Article in Moreton Daily News, March 22nd 2021. Being named the AREA ‘Most Influential Woman in the Property Market’ for 2020 has given North Lakes property manager Laura Valenti a powerful platform to raise awareness of domestic and family violence….

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High Accolade for Laura

By DFV, news, the teamNo Comments

Most Influential Woman in the Property Market – Laura Valenti, Solutions Property Management Hosted by, the annual AREA awards recognises outstanding achievement in the Australian Real Estate profession. Solutions’ own Managing Director, Laura Valenti, has taken out one of the…

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